Artificial intelligence is no longer an experimental add-on or futuristic concept. It is now becoming a core component of how organizations operate every single day. A major confirmation of this shift comes from the 2025 Everest Group ‘Microsoft Modern Work Services’ PEAK Matrix, where NTT DATA has been recognized as a global leader.

This recognition highlights the company’s strong capabilities in building AI-driven digital workplace solutions,  tools that power collaboration, productivity, communication, workflow automation, and secure digital operations.

NTT DATA’s leadership demonstrates something important: the modern workplace is transforming into an AI-augmented workplace, where employees and intelligent systems work together seamlessly.

Why NTT DATA’s Recognition Matters

The Everest Group’s PEAK Matrix is one of the most respected global assessments in enterprise technology. Being identified as a leader signifies that NTT DATA:

• Delivers scalable, enterprise-grade AI workplace solutions
  
• Demonstrates strong Microsoft ecosystem capabilities
  
• Provides consistent global service delivery
  
• Innovates across collaboration, productivity, and digital operations
  
• Offers AI-driven transformation at an enterprise level
  

This isn’t just about one company,  it’s a reflection of an entire global shift toward the AI-enabled modern workplace.

What “AI-Powered Modern Work Services” Really Mean

Today’s organizations are distributed, hybrid, and fast-moving. Traditional IT tools are no longer enough. AI-powered workplace services enable:

 Intelligent collaboration

Smart meeting assistants, automated note-taking, AI-enhanced communication, and context-aware recommendations.

Productivity acceleration

AI systems that draft content, summarize reports, analyze data, and automate repetitive tasks.

Workflow automation

Digital assistants that handle approvals, schedule management, compliance checks, and routine work.

 Enhanced security

AI-powered threat detection, identity monitoring, and secure access systems integrated into daily operations.

 Personalized digital experiences

Every employee gets tailored knowledge access, task recommendations, and productivity insights.

NTT DATA’s approach combines Microsoft tools like Copilot, Azure AI, Teams, and workplace automation with its own enterprise solutions, creating a highly integrated ecosystem.

AI Adoption Expands From Labs to Everyday Work

For years, AI discussions were dominated by research labs, generative models, breakthrough experiments, and consumer apps.
Now, the shift is happening where it matters most: inside organizations.

NTT DATA’s recognition reflects this broader movement.

1. AI is becoming part of daily workflows

Employees now routinely use AI to:

• Draft emails
  
• Summarize meetings
  
• Analyze spreadsheets
  
• Process documents
  
• Automate reporting
  

This everyday integration is transforming efficiency across industries.

2. Enterprises want stability, not hype

Companies now demand AI systems that are:

• Secure
  
• Reliable
  
• Compliant
  
• Scalable
  
• Integrated with existing tools
  

NTT DATA’s global-scale delivery fits that requirement.

3. The modern workplace is now a digital ecosystem

With AI as a central layer, the modern workplace expands beyond device management or communications,  it becomes a smart productivity engine.

A Global Trend: AI, Policy, and Geopolitics Collide

NTT DATA’s recognition also arrives at a time when AI is reshaping global conversations around:

• Regulation
  
• Cybersecurity
  
• Digital governance
  
• Workforce transformation
  
• International competition
  

Governments worldwide are debating how AI should be deployed in workplaces,  especially in sectors like finance, healthcare, public services, defense, and manufacturing.

The rise of AI-powered workplace platforms means that policy decisions will directly influence how millions of people work every day.

The Future: AI as the New Digital Colleague

The direction of enterprise tech is clear:
AI will evolve from a helpful assistant into a trusted digital coworker.

This next phase includes:

AI agents that perform tasks end-to-end

For example:

• Creating full reports
  
• Managing logistics
  
• Monitoring operations
  
• Predicting issues
  
• Executing tasks without constant human instruction
  

Autonomous workflows

AI systems that can coordinate across departments and tools.

Adaptive, personalized work environments

Where the workspace changes dynamically based on the user’s needs and role.

AI copilots embedded in every enterprise app

From CRM to HR systems to cloud operations.

NTT DATA’s leadership recognition signals that enterprises are not just preparing for this future,  they’re already building it.

Conclusion:  A Milestone Moment for the AI Workplace Revolution

The Everest Group’s recognition of NTT DATA as a global leader in Microsoft Modern Work Services marks a pivotal moment in the evolution of enterprise technology.

It confirms that:

• AI is now central to workplace transformation
  
• Digital workplaces are becoming smart, automated, and data-driven
  
• Enterprises worldwide are embracing AI beyond experimentation
  
• Work is shifting toward intelligence, automation, and integrated digital operations
  

As organizations worldwide race to modernize, NTT DATA’s position shows how AI will define the next decade of global work,  not as an optional feature, but as the new foundation of productivity.